Shipping policy

At WarmziSA, we are committed to delivering your order as quickly and safely as possible.

Order Processing
Due to high demand, orders are typically processed within 7–14 business days before dispatch. Once your order has been processed and shipped, you will receive a confirmation notification.

Shipping Times
After dispatch, local delivery within South Africa usually takes approximately 2–4 business days depending on your location and courier availability.

Shipping Costs
Shipping costs are calculated at checkout unless otherwise stated. Promotional free shipping offers may apply on selected products or orders.

Tracking Information
Tracking details will be provided once your order has been dispatched. Please allow some time for tracking updates to appear after shipment.

Delivery Delays
While we aim to deliver within the estimated timeframes, delays may occasionally occur due to courier issues, high order volumes, holidays, or unforeseen circumstances.

Incorrect Shipping Information
Customers are responsible for providing accurate shipping details at checkout. WarmziSA cannot be held responsible for orders shipped to incorrectly entered addresses.

Lost or Damaged Packages
If your package arrives damaged or appears lost in transit, please contact us as soon as possible at:
warmzisa@gmail.com

We appreciate your patience and support while we carefully prepare and deliver your WarmziSA order.